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Introduction to Work Communication: Writing Email, Letters, Memo

For young adults wanting to improve their written communication at the workplace efficiently, professionally and for the best results.
Training Bundle: Effective Written Communication

Course Overview

This course is here to guide you in handling written communication at the workplace efficiently, professionally and for the best results. Studies say 80% of our daily work is communication with more than 20% being email writing. Having great skills in this area can increase the performance of your team and bring you and your company higher results.

Learning Outcomes

  1. Understand the importance and risks of written communication at work.
  2. Learn the structure and how to compose different types of work emails.
  3. Learn the structure and how to compose different types of work
  4. letters and memorandum.
  5. Identify recommended phrases and expressions to use in different types of emails, letters and written communication at work.

Who can benefit from this course?

Executives, administration staff, sales team, and team leaders who often communicate internally and externally, in writing form.

Course Details

Course Price

RM350 / person

Class Size

10 - 25 people

Course Duration

2 hrs

Delivery Method

In-Person Training

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