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Formal Office Communication

An introduction to professional, verbal and written office communication, covering phone or online conferencing as well as email, letters and reports.
Training Bundle: Communication

Course Overview

This course is here to guide you in learning how to become a good communicator in the professional environment. It the prove highly applicable to: young professionals, working adults who have to write emails and letters often, to organise conference calls or to prepare and write reports.

Learning Outcomes

  1. Learn how to write these types of work documents: letter, email, memorandum.
  2. Improve your skills in managing professional phone calls.
  3. Use a standard approach to writing a report.
  4. Organise and conduct an effective video conference call.

Who can benefit from this course?

  • Interns
  • Fresh graduates
  • Administration staff
  • Corporate employees with 0-2 years of experience

Course Details

Course Price

RM0 / person

Class Size

10 - 25 people

Course Duration

6 hrs

Delivery Method

In-Person Training

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