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Effective Video and Phone Communication for Work

Now that remote work and video conferencing are more essential than ever, learn how to manage online communication for the best results at work.
Training Bundle: Communication

Course Overview

This course is here to guide you in setting yourself up for higher productivity when working from home, but also in a traditional workplace where phone and video conferencing are used for professional communication.

Learning Outcomes

  1. Understand the types of business communication;
  2. Understand the different types of verbal professional communication;
  3. Have in-depth learning for handling professional;
  4. The etiquette of conducting an online conference/meeting;
  5. The Do’s and Don’ts for an online conference/meeting.
  6. Recognize the specificities of business communication.
  7. Understand the advantages and risks of verbal communication at work.
  8. Learn how to phrase the most professional responses in phone communication.

Who can benefit from this course?

  • Interns
  • Fresh graduates
  • Administration staff
  • Corporate employees with 0-2 years of experience

Course Details

Course Price

RM350 / person

Class Size

10 - 25 people

Course Duration

2 hrs

Delivery Method

In-Person Training

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