Effective Conflict Resolution for Professionals
Equip sales or promotion team with the right techniques and language tools for a more impactful sales communication.
Training Bundle: Problem Solving
Recognize the root causes of workplace conflict and its effect on a company;
Deploying assertive communication as a means of approach in resolving workplace conflict;
Identify difficult behaviour and use negotiation to reach a practical resolution;
Identify the mode of communication with proper tools in designing a communication plan between stakeholders within the project team.
To identify unspoken conflict within the office.
Know how to communicate in an assertive manner for understanding.
Understand how to handle difficult behaviour within the office